Technical Support Engineer
- 93/1 GPF Witthayu Towers, Witthayu Road, Lumpini, Pathumwan
- Work experience
- Fulltime
- Published: 2024-09-26
In the APAC region, we already have more than 250 employees located in our country offices throughout the APAC region (Thailand, Vietnam, South Korea, Japan, Malaysia, Philippines, and Australia).
At BayWa r.e. Solar Trade, we are proud to play a part in the solar energy revolution in APAC region, with our global supplier relations, we supply installers with high-quality solar components and offer a level of customer service that is unrivaled within the solar wholesale industry. Our global and local expertise means we understand the breadth of challenges that solar installers face.
About the role
The Technical Sales Engineer is responsible for both pre-sales and post-sales activities, providing comprehensivesupport to customers. As a key member of the Technical Sales Engineering team, you will be the primary point of contact for customers andsuppliers, addressing any technical concerns and providing expert consultation and guidance both online and onsite. This ensures all requirements are met and services are effectively delivered.
What You Will Do
- Ensure sales and engineering support.
- Liaise with suppliers to ensure technical compliance and provision of advanced technical solutions.
- Understand customer requirements to promote the sale of company products, services.
- Provide strong aftersales support including warranty claim process, onsite training, commissioning and troubleshoot.
- Provide to support team member for pre-sales activities such as Design system, calculation or provide technicalpresentation for Sales team.
- Keep updating about industry news and trends, products, services, competitors, relevant information about legacy,existing, and emerging technologies, and the latest product-line developments.
- Discuss with customers and engineers to assess equipment needs, and to determine system requirements with thesupport of our in-house engineers and support team.
What You Bring
- A Bachelor of Science or Engineering degree in Electronics, Electrical, Renewable Energy, or a related field.
- Experience of at least 2-3 years in the Design, Project Implementation, or Commissioning for Commercial and Industrial Solar PV System would be an advantage.
- Experience in commissioning and troubleshooting PV inverters is highly preferred.
- Excellent in written and verbal communication skills with the ability to simplify technical information.
- Excellent Presentation Skills.
- Proficiency in AutoCAD, PV Syst, Open Solar, or Helioscope would be an advantage.
- Able to act autonomously on own initiative, and work responsibly as a technical lead.
- Self-starter with strong sense of ownership and customer centric.
- Pleasant personality, driven individual with a great work ethic
- Willing to Travel Locally and Internationally from time to time.
What We Are Ready To Offer You
- A flexible working environment so that you can maintain a positive work-life balance.
- A diverse and inclusive team with a strong culture focusing on employee health andwellbeing.
- The possibility to make a positive contribution to our planet and use your knowledgeto set new standards in Renewable Energy.
Is This Role The Right Fit For You?
- Are you looking for a fast-paced, international, and successful environment?
- Are you a hands-on person with a can-do attitude and demonstrated ability toinfluence your stakeholders to drive initiatives that contribute to the growth andcompetitiveness of the business?
- Are you an enthusiastic team player with a strong drive to create a positive workenvironment?
At BayWa r.e. we are fully committed to fostering equity and inclusion and embrace the diversity, of all our people, both present and those yet to join us!
We welcome applications from everyone, irrespective of gender, gender identity, national origin, religion, social-, cultural-, or ethnic-background, sex, sexual orientation, age, non-disqualifying physical or mental disability, pregnancy, veteran status, or any other status protected by appropriate law. All hiring decisions are based on business needs, job requirements and qualifications. We are dedicated to being an equal opportunity employer for all by providing an inclusive environment free of discrimination or harassment.
If you as an applicant require additional assistance or accommodation throughout the recruitment process, please reach out to us.
Contact
We look forward to your application!
If you have any questions about the job offer, please get in contact with us.
#BWreSOLARDISTRIBUTIONSEASIA
- Chamaiporn Manochai
- HR Manager Solar Trade SEA.
- +6620912511
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