Intern / working student – Digital Product Support (m/f/d)

Jopestraße 4, 72072 Tübingen, Germany
Work placement
Working student

BayWa r.e. is the home for change makers. We r.e.think energy – how it is produced, stored and can be best used to enable the global renewable energy transition that is essential to the future of our planet. At BayWa r.e. we effect change globally. With locations in 30 countries, we have over 4,500 people already working across the world, collaborating with local businesses to proactively shape the future of the energy sector.

At BayWa r.e. Solar Trade, we are proud to play a part in the solar energy revolution, with our global supplier relations, we supply installers with high-quality solar components and offer a level of customer service that is unrivaled within the solar wholesale industry. Our global and local expertise means we understand the breath of challenges that solar installers face.

Join us to help solve real user problems!

We’re looking for a motivated intern or working student to support the administration and coordination of our digital infrastructure — including our CMS, analytics tooling, and other essential systems that keep our global digital business running smoothly. The position is based in Tübingen and available immediately.

In this role, you will help ensure that end‑users around the world receive the support they need. As an intern or working student you’ll gain hands‑on experience with enterprise digital tools, collaborate with cross‑functional teams, and be mentored in IT, support, and product best practices.

And this is how you protect the world we live in

Handle and resolve support requests from our global end‑users
Administer key digital systems such as our CMS and Google analytics suite
Create, process and solve tickets in our work management tool (JIRA)
Investigate issues across our digital tooling landscape and support their resolution
Collaborate with product owners, designers, and developers to ensure user problems are properly addressed and solved

Who we are looking forward to

You are enrolled in a relevant field of study (e.g., Communication, UX, Media, Information Technology)
You are looking for a working student position (20 hours/week) next to your studies or have to fulfill a (mandatory) internship (40 hours/week) which takes at least 6 months as a required part of your studies
You speak German and English fluently
You are organized, proactive, responsible, and empathetic toward users and their challenges
You have experience with CMS platforms (e.g., TYPO3, WordPress) or are eager to learn
You have worked with JIRA or similar tools — or you’re motivated to get up to speed quickly

What you can look forward to

Insight into modern digital product development processes
Hands‑on experience with digital content management systems and analytics tools
Mentorship from experienced IT, support, and product professionals
A role where your work directly improves the daily operations of teams and users worldwide
Our kununu score reflects our appreciative and friendly corporate culture
Flexible working hours, mobile working and modern workplace equipment
Last but not least: you are driving forward the energy transition as part of a great team and ensuring that our future becomes a little greener

Do you want to change the future with us? Great! Then apply now.