Application Manager (m/w/d)

BayWa r.e. Jobportal
Arabellastraße 4, 81925, München, Deutschland
Jopestraße 4, 72072 Tübingen, Deutschland
Standortunabhängig

BayWa r.e. is the home for change makers. We r.e.think energy – how it is produced, stored and can be best used to enable the global renewable energy transition that is essential to the future of our planet. At BayWa r.e. we effect change globally. With locations in 30 countries, we have over 4,500 people already working across the world, collaborating with local businesses to proactively shape the future of the energy sector.

At BayWa r.e. Solar Trade, we are proud to play a part in the solar energy revolution, with our global supplier relations, we supply installers with high-quality solar components and offer a level of customer service that is unrivaled within the solar wholesale industry. Our global and local expertise means we understand the breadth of challenges that solar installers face.

About the role:

As an Application Manager, you will be able to shape the service by supporting the rollout, assisting global users, and ensuring smooth integration with existing systems. Additionally, you will help shape the organization by defining IT governance, aligning IT processes, and establishing scalable, secure application management. You will report to the Global Head of Business Applications and collaborate with the Global Product Masterdata Management Lead.

And this is how you protect the world we live in

You oversee the entire lifecycle of SaaS applications, ensuring that new tools are smoothly onboarded, properly configured, and successfully integrated into the existing system landscape
You support system integration efforts by collaborating with relevant stakeholders and gaining a thorough understanding of data flows and system dependencies
You manage system administration tasks, including user access control, system configuration, customization, and capacity planning, while ensuring compliance with security standards
You act as the first point of contact for users experiencing issues, providing initial troubleshooting and managing support requests efficiently
You coordinate the resolution of incidents, document them accurately, and contribute to the continuous improvement of incident and problem management processes
You provide training and create documentation for both users and administrators. For more complex topics, you delegate to the respective SaaS providers
You manage relationships with vendors, oversee contracts and renewals, monitor service level agreements (SLAs), track associated costs, and identify opportunities for cost savings
You define, implement, and maintain simple yet robust processes for effective application management, tailored to the needs of the organization

Who we are looking forward to

You have a solid understanding of SaaS architectures, particularly multi-tenant environments and various cloud service models (such as IaaS, PaaS, and SaaS)
You are experienced in working with Microsoft Azure services, including but not limited to Azure Data Factory, Azure Fabric, Azure Functions, and API Management
You are familiar with API technologies and integration methods, including both SOAP and RESTful APIs, and you understand common authentication protocols such as OAuth and API key-based access
You possess strong data management skills, including the ability to store, query, and filter data using SQL and other relevant tools or technologies

What you can look forward to

We care about you: if there are any problems, we will do everything we can to support you - no one is left out in the cold with us
Our kununu score of 4.5 reflects our appreciative and friendly corporate culture
Further training opportunities via internal and external training courses
Flexible working hours, mobile working and modern workplace equipment
Discounted online shopping
Last but not least: you are driving forward the energy transition as part of a great team and ensuring that our future becomes a little greener
Do you want to change the future with us? Great! Then apply now.